• What to do if CI Learn (Canvas) goes down

    How can you support your students if CI Learn is offline? CI Learn (Canvas) is the campus’s learning management system (LMS), a cloud-based service provided by Instructure. While outages are rare, they can impact our campus and the broader CSU system. Use the following guide to maintain instructional continuity during…

  • Migrating a CI Keys Account

    If you’re graduating from CI, or otherwise departing from the university and want to keep the content that you’ve built on a CI Keys site, you have to option to migrate your account to a full, paid, Reclaim Hosting account. Reclaim Hosting is the hosting provider that CI Keys runs…

  • Using the Panopto/Zoom Integration

    After Panopto is integrated with Zoom, all meetings and webinars recorded to the Cloud in Zoom will be automatically added to your Panopto library. This integration is an opt-in integration that requires users to activate it before it starts working. The integration is also not retroactive, meaning that Zoom recordings…

  • IgniteAI Question Authoring for Quizzes in Canvas

    The IgniteAI Question Authoring for Quizzes feature is an opt-in feature within Canvas and needs to be enabled in each course that you’d like to use it in. It is only available for New Quizzes, not Classic Quizzes. It’s also and instructor-only feature, so students will not see the option…

  • IgniteAI Discussion Summaries in Canvas

    The IgniteAI Discussion Summaries feature is an opt-in feature within Canvas and needs to be enabled in each course that you’d like to use it in. It’s also and instructor-only feature, so students will not see the option to generate discussion summaries if the feature is enabled. Enable the Summaries…

  • Accessing a WeVideo+Panopto Activity on a Mobile Device

    If your instructor has created a WeVideo activity/assignment in your course that is also using Panopto and you’re accessing it on a mobile device, there are some steps that you may need to take in order to get the video to play correctly. An important note: it’s recommended that you…

  • Creating Zoom Appointments in CI Learn/Canvas

    The Zoom Scheduler in Canvas enables instructors to set up bookable Zoom meeting slots for students. While it serves as an alternative to Canvas’s built-in appointment scheduler, it does come with some limitations—for example, scheduled meetings do not appear on the Canvas calendar. However, with this tool, students can book,…

  • Accessing NotebookLM at CSUCI

    NotebookLM is a powerful AI tool for students, researchers, & professionals, designed by Google. It helps learners understand complex topics, ask questions, & get instant insights into their content. Accessing NotebookLM via myCI+CI Docs Logging In To NotebookLM Directly

  • Accessing ChatGPT EDU at CSUCI

    ChatGPT Edu is a specialized version of OpenAI’s ChatGPT tailored for educational institutions. It offers universities and colleges a secure and scalable platform to integrate advanced AI tools into their academic environments. It provides several benefits such as free access to GPT-4o, increased privacy and security, and more. Steps to…

  • Getting Started with Khanmigo Teacher Tools in CI Learn/Canvas

    Starting in Spring 2025, Khanmigo Teacher Tools is available to instructors within CI Learn. Khanmigo Teacher Tools is a free, AI-powered teaching assistant from Khan Academy that helps teachers streamline their prep work and save time. It’s an opt-in tool that can be added to your course menu at any…

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